ApplicantPro
  • 16-Apr-2018 to 30-Apr-2018 (MST)
  • Eagle Mountain, UT, USA
  • $11 - $12
  • Hourly
  • Part Time

Flexibility, health benefits, free lunches, free massages, opportunities for growth


ApplicantPro is looking for a setup superstar to add to our small team that is working on one of our newest and fastest growing projects. This team splits their time between our Eagle Mountain office and working from home, so this job is a rare opportunity for someone who is looking for a work from home job.  We would prefer that you could come into our Eagle Mountain office a few days a week during the initial training period, but after that, you will work completely from home.

About ApplicantPro

ApplicantPro is a unique place to gain software industry experience and grow your skills. If you thrive on helping people solve problems, then come join our team! We provide hiring solutions to Human Resources professionals, saving them time and money in the hiring process. We have been in business since 2006 and have almost 4,000 clients all over the U.S. ApplicantPro offers great pay, flexible schedules, on-the-job training, and a great team atmosphere!

A Day in the Life of a Setup Customer Service Rep

In order to provide quality support to our customers, you'll need to learn how our systems work. We will start you off with some video and hands-on training, to help you get a firm grasp of our platform and how our clients use it to manage their hiring process.  Even when the initial training is complete, you will be expected to continue to learn and improve your skills and knowledge throughout your entire time with our company.

After you have completed training, we'll get you started with the administrative parts of your job. This includes setting up new clients on our system.  We provide a full-service experience for our new clients, which means your job will be to get their career site and online employment application all setup and ready to go.  You'll also configure their settings and set up new user logins for their team. Our goal is to wow our new clients by turning this setup around in 1 to 2 business days, so we need you to learn to deliver on this promise by being fast and accurate. You'll continue to help with setting up new clients as they come in. Your team is currently setting up more than 30 clients per month, so you'll never run out of work to do.

Everything that you need to do your job effectively will be provided for you, including computer, monitor, keyboard, mouse, etc.  You just need to provide a spot in your home to set up your workspace.

Work Schedule:

We do offer quite a bit of flexibility with this role, but we would prefer if you could work most of your hours during business hours. Our users usually don't work nights or weekends, but if you need to catch up on setups, you can certainly do them after hours.  Your manager will work with you to figure out how to coordinate your schedule with the rest of our team.

Job Requirements:

  • Strong ability with basic computer skills like data entry, copy/paste, Internet research
  • Fast and accurate typing skills
  • Detail-oriented and focused on quality work
  • Ability to troubleshoot & problem-solve by using resources and working with team members
  • Able to keep yourself on task without someone looking over your shoulder
  • Professional communication, especially written

Previous Experience:

No previous experience is required for this position. We are looking for people who fit our job based on their desire to be successful and a willingness to learn. All training will be provided. Previous HR, hiring, recruiting, software, customer support, or data entry would be helpful but is not required. We want someone who is willing to learn and committed to helping our clients and team succeed.

Compensation:

Our work from home support normally starts at $11 to $12 per hour. We're looking for part-time employees that will work between 15-25 hours per week depending on the workload needed. We are currently only looking for applicants who live in Utah. 

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