ApplicantPro
  • 14-Jun-2021 to 15-Aug-2021 (MST)
  • Herriman, UT, USA
  • Part Time

ProScreening of Herriman, UT is looking to hire a part-time Drug Screening Customer Service Representative to assist our client service and processing teams in supporting our clients over the phone and online. Are you a customer service professional looking for better hours and better pay? Do you love finding creative solutions to problems? Are you looking to expand your skillset to build a career? If so, read on!

As a Drug Screening Customer Service Representative, you can plan on a competitive wage of $13/hour and a typical part-time schedule of 20-30 hours/week. We also offer some awesome benefits and perks--even for our part-time employees! You will begin accumulating paid time off (PTO) on day one. You would also enjoy benefit dollars toward a flexible spending account and 7 paid holidays including Black Friday and Christmas Eve. If this sounds like the part-time job that you've been looking for, apply today!

ABOUT PROSCREENING

Founded in 2007, we provide background checks to over 6000 small and mid-sized companies throughout the United States. We help employers streamline their background check process through a paperless disclosure and authorization process. We not only provide fast, accurate, and thorough background checks to our customers, but we also work to help them navigate the ever-evolving compliance issues that are involved. Our company culture plays a large part in our success. We care more about results than about "how things have always been done."

We hire people based on their potential, more than their history. We have an informal work environment but are serious about what we do. No one is ever forgotten in a corner to push papers at ProScreening! We believe that happy, talented employees add value to our company. We do our best to hire friendly, down-to-earth people who make good team members. We also promote a healthy work-life balance and personal development.

A DAY IN THE LIFE OF A DRUG SCREENING CUSTOMER SERVICE REPRESENTATIVE

Our clients struggle with the complicated nature of how drug screening works and need a team of experts to rely on when they need help. That's where you come in! As a Drug Screening Customer Service Representative, you are ready for the challenge. You strive to provide meaningful and accurate support around our many different drug screening products.

When clients reach out over the phone or online, you are happy to help. Starting by asking a series of questions, you determine exactly what they are looking for. Then, you find creative solutions to solve these issues. You enjoy being part of a collaborative team environment because you can always turn to your team to solve complex problems.

Because you want our clients to be successful, you train and teach them to further their experience and knowledge. Plus, it allows you to increase your skillset. As you gain more experience, you have the opportunity to schedule drug testing events for applicants, match results when they come back from the laboratory, and relocate events to different areas based on the needs of our clients and applicants.

In addition to interacting with our clients, you also update their accounts in our system, report on department health and metrics, refine our processes, and grow our drug screening product offering. You enjoy the variety inherent in your job and love that you are never bored!

QUALIFICATIONS

  • Customer service experience OR experience in a related field
  • Phone skills and above-average computer skills

We will train the right person on the technical aspects of our software and good background check and drug screening practices! Are you a customer service rockstar with excellent communication skills? Do you enjoy talking on the phone and understand good phone etiquette? Do you have creative problem-solving skills? Are you organized and attentive to detail? Can you effectively manage your time? If so, you may be the Drug Screening Customer Service Representative we're looking for!

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you are right for this part-time position, we want to meet you! Apply today with our initial 3-minute, mobile-friendly application.

Location: 84096

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