ApplicantPro
  • 21-Dec-2020 to 19-Feb-2021 (MST)
  • Eagle Mountain, UT, USA
  • 14
  • Hourly
  • part time / full time

Medical, vision, dental, life insurance, short and long-term disability, and paid holidays including Black Friday and Christmas Eve


ApplicantPro of Eagle Mountain, Utah is actively seeking a part-time or part-time Customer Support Representative who has phenomenal customer service skills to assist customers with software support. We are looking for a Customer Support Representative who is computer savvy and willing to learn the ins and outs of our company! 

This position starts at $14/hr. We also offer awesome benefits and perks including medical, vision, dental, life insurance, short and long-term disability, paid holidays including Black Friday and Christmas Eve, and the opportunity to work from home. If this sounds like the opportunity that you've been looking for, apply today!

 

ABOUT APPLICANTPRO

ApplicantPro was born in 2007 after two dudes realized the need for a simple, effective hiring solution, that any HR professional could apply to their everyday process. One of those dudes is our CEO, Ryan Kohler, who has brilliantly grown ApplicantPro from the ground up. With continual feedback and loyalty, ApplicantPro has become a leading provider of hiring software for over 7,000 organizations. We're pretty proud of how much we've grown in the past 13 years and excited to see where we take off to next!

You don't find a work culture like ours every day. We have an awesome office vibe that welcomes creative, innovative, and talented minds. We hire people based on their potential, more than their history. We have an informal work environment but are serious about what we do. No one is ever forgotten in a corner to push papers at ApplicantPro. Everyone is ready to learn new things and grow with the company.

 

A DAY IN THE LIFE OF A CUSTOMER SERVICE REP

As a Customer Support Representative, you are a lifeline for the overworked HR professionals and hiring managers that we serve. As the face of our company to our customers, you are the main reason they love using our software! Whether they're experiencing a glitch, aren't sure how to do something, need to know if our software has a particular capability, want to sort out a billing issue, or need advice on how to get more applicants, they can count on you!

You answer the phone, participate in chats, and respond to emails that are funneled into our customer service system. Sometimes it's as simple as answering their question or doing a routine task but other times you need to use your troubleshooting and problem-solving skills to get to the bottom of something more complex. You'll also be educating clients on our proven hiring methodology & show them how they can hire better using our end-to-end solution. If you can't help them yourself, you find out who can! The key to your success is that you never give up or leave anyone hanging.

 

QUALIFICATIONS

  • Customer service skills
  • Above average computer skills
  • Excellent written and verbal communication skills

Don't worry - if you don't know anything about hiring or applicant tracking software, we can train you on everything you need to know! Are you a customer service rockstar? Would you be committed to going above and beyond for our customers? Do you work well as part of a team? If so, apply today!

 

WORK SCHEDULE

This position is part-time to full-time, 30-40 hours a week. Our office is open Monday-Friday, from 8am-5pm.

 

ARE YOU READY TO JOIN OUR CUSTOMER SERVICE TEAM?

If you feel that you would be right for this Customer Support Representative position, please fill out our initial 3-minute mobile-friendly application so that we can review your information. We look forward to meeting you!

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