ApplicantPro
  • 11-Sep-2019 to 10-Nov-2019 (MST)
  • Eagle Mountain, UT, USA
  • $14
  • Hourly
  • part time / full time

Our awesome benefits and perks including medical, vision, dental, life insurance, short and long-term disability, paid holidays including Black Friday and Christmas Eve, free lunches twice a week, monthly massages, monthly house cleaning reimbursement, and the opportunity to work from home after 90 days of employment.


ApplicantPro of Eagle Mountain, Utah is actively seeking a full-time/part-time Client Support Representative who has phenomenal customer service skills to assist clients with software support. Do you enjoy making connections with people? Are you looking to bring your skills to a company who values your contributions, wants to see you succeed, and encourages a work/life balance? We are looking for a Client Support Representative who is computer savvy and willing to learn the ins and outs of our company! If this sounds like the job you've been looking for, we want to meet you!

 

BENEFITS

We acknowledge and value the time and hard work put in by our team and are so happy that they have chosen to work with us. This Client Support Representative position pays $14+/hr, depending on experience as well as some fantastic benefits and perks which include:

  • Catered lunches twice a week
  • Monthly massages
  • Monthly $100 house cleaning reimbursement (if you hit your goals) Yes! we really pay for our employees' house cleaning!
  • Medical and dental benefits
  • Flexible working hours: part-time to full time (30-40 hours a week)
  • The ability to earn an opportunity to work from home after 90 days if interested
  • Growth opportunities to turn this into a long-term career. If you're willing to go above and beyond, we're willing to help you succeed! 

 

ABOUT APPLICANTPRO

Founded 11 years ago, ApplicantPro provides hiring software and services to over 4000 small and mid-sized companies throughout the United States. We have grown to employ over 90 employees and have offices in both Eagle Mountain, UT and St. George, UT.

Our company culture plays a large part in our success. We care more about results than about "how things have always been done." We hire people based on their potential, more than their history. We have an informal work environment but are serious about what we do. Our employees are too busy growing, learning, and delivering results to get mired down in office politics. No one is ever forgotten in a corner to push papers at ApplicantPro. Everyone must be ready to learn new things and grow with the company.

 

A DAY IN THE LIFE OF A CLIENT SUPPORT REPRESENTATIVE

As a Client Support Representative on our award-winning support team, you are a lifeline for the overworked HR professionals and hiring managers that we serve. Helping our clients improve their hiring process is what we're all about. Your positive, can-do attitude is why you excel in this position. It's your job to know a little about everything at ApplicantPro. You and your fellow support team members are the face of our company for most of our clients. You are the main reason they love using our software! Whether they're experiencing a glitch, aren't sure how to do something, need to know if our software has a particular capability, want to sort out a billing issue, or need advice on how to get more applicants, they can count on you!

You answer the phone, participate in chats, and respond to emails that are funneled into our customer service system. You make sure that no one has to wait very long for a response. Sometimes it's as simple as answering their question or doing a routine task for them that you've done many times before. But other times you need to use your amazing troubleshooting and problem-solving skills to get to the bottom of something more complex. If you can't help them yourself, you find out who can! It's a good thing that you love a good challenge. The key to your success is that you never give up or leave anyone hanging. You are all about following through and following up.

 

QUALIFICATIONS

  • Fantastic customer service and communication abilities
  • Above average computer skills
  • Friendly and personable
  • Willingness to learn and grow!
  • Easily adaptable to change
  • Good listener
  • Excellent follow-through
  • Can work as part of a team!

Don't worry if you don't have experience with hiring software or hiring - we will teach you everything that you need to know!

WORK SCHEDULE

This position has flexible working hours from part-time to full time, 30-40 hours a week.  Our office is open Monday thru Friday, from 8 am to 5 pm, so while we can be a bit flexible with your schedule, your work hours will fit within these times.

ARE YOU READY TO JOIN OUR TEAM?

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our 3-minute mobile-friendly application so that we can review your information. We look forward to meeting you!

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